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Coding Coordinator - Patient Financial Services
University of Iowa
Iowa City IA
Job Type: Full Time
Posting Date: 3/31/2021
The University of Iowa Hospitals and Clinics department of Patient Financial Services is seeking Coding Coordinators to serve over the areas of Heart & Vascular and Ophthalmology, Urology, and Radiology. As a Coding Supervisor for the Professional Coding Division you will support a culture of Service Excellence by delivering high quality customer service in a fast-paced environment and maintaining composure in difficult situations. You must have the skills to provide providing accurate and comprehensive information (written and verbally) to clinic personnel, physicians, administration, providers, co-workers and team members in a professional manner. You must demonstrate compassion, empathy and respect to patient rights and confidentiality. In this role, you will provide supervision to a core group of medical coding staff including training, scheduling, assigning and evaluating work. The opportunity to work remotely up to 2 days per week is possible. Key Areas of Responsibility:
Provide direction, assignments, feedback, coaching and counseling to assure outcomes are achieved. Ensure staff achieve and maintain proper certification. o Team members could be primarily remote.
Monitor physician and/or facility coding and billing activities performed for the centralized departments with PCD through QA and productivity reviews to ensure compliance with all rules and regulations in a timely manner. Provide education and training when deficiencies are identified or new processes are implemented.
Prepare reports to assure quality and productivity expectations are being met.
Review medical record documentation and assign appropriate ICD-10-CM/PCS, CPT and/or HCPCS codes in accordance with coding/compliance policies, official coding, payor and regulatory guidelines as needed.
Incorporate initiatives that improve compliance and reduce risks to the institution.
Act as a liaison for the department coding activities to the clinical department administration, physicians/providers, PFS billing staff, JOC and others.
Serve as resource and technical expert for complex coding/billing issues.
Work with staff to suggest additional avenues to resolve coding issues.
Communicate with coding staff, third party payors, clinic staff and patients to address and resolve patient account issues. Advise staff and management regarding claim edits, denials and payment trends. o Provide developmental and administrative assistance and expertise for data analysis, trending and payer regulations/policies. o Prepare and distribute reports to summarize the results of department coding activities.
Develop and implement training programs to increase the skill and expertise of staff.
Implement new processes and targets developed by management.
Ensure processes for charge capture, charge processing are operating effectively. May make recommendations based on analysis of data.
Work with HCIS, department administration, finance and others regarding appropriate coding, billing and medical documentation. o Assist in planning and implementing various computer applications, software, databases and bolt on products such as Epic, Computer Assisted Coding, Claims Manager, 3M, etc. o Gather information for submittal and respond to benchmark surveys or questionnaires required by external agencies. Prepare reports to assure quality and productivity expectations are being met. Classification Title: Coding Coordinator. Department: Patient Financial Services. Percent of Time: 100%Pay Grade: 3B https://hr. uiowa. edu/professional-pay/compensation-plan-structure-b-FY18Salary: $55,000 to commensurate. Location: Hospital Support Services Building (HSSB) located in Coralville, IAStaff Type: Professional & Scientific. Type of Position: Regular. Salary: $55,000 to Commensurate. Position Qualifications:Education Required. Bachelor's degree or an equivalent combination of education and experience. Experience Requirements
Certification as an RHIT, RHIA, CPC, CCS, CCSP or equivalent through a nationally recognized credentialing body such as AHIMA or AAPC.
One or more years of medical coding experience.
Knowledge, understanding and experience with CMS regulations or industry standards.
Knowledge of anatomy and physiology.
Medical terminology knowledge.
Proficiency with standard office computer software applications (i. e. Microsoft Office Suite)
Excellent, professional verbal and written communication skills to provide outstanding customer service and support a "Service Excellence" environment working with a diverse professional and patient population.
Demonstrated ability to work effectively in ambiguous and complex situations and to drive for conflict resolutions in positive, professional manner.
Ability to prioritize and coordinate inquiries from patients, staff and administration.
Excellent analytical skills and a strong attention to detail with accuracy with the ability to achieve or exceed organizational and individual performance goals. Desirable Qualifications
Bachelor's degree in Health Information Management (HIM) or related field
Supervisory experience (typically 1 or more years supervising medical coding and/or billing).
Knowledge of University policies, procedures and regulations.
Experience utilizing Epic
Knowledge of Coding policies and procedures at the University of Iowa Hospitals and Clinics. Application Process: In order to be considered, applicants must upload a cover letter and resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on April 12, 2021. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be subject to a criminal background check, and five professional references will be required. Additional Information
Classification Title: Coding Coordinator
Appointment Type: Professional and Scientific
Schedule: Full-time. Compensation
Pay Level: 3B
Starting Salary Minimum: $55,000
Starting Salary Maximum: Commensurate. Contact Information
Contact Name: Kiley Skay
Contact Email: kiley-skay@uiowa. edu
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